From Inquiry to Shipment: Luvie's Five-Step Order Process
Luvie's confirmed five-step wall panel order process covering inquiry, samples, contract, production inspection, and shipment.
Luvie's order process has five stages: submit product, quantity and market requirements; confirm samples; sign a bilingual contract; complete production and inspection; then ship under the agreed logistics plan. Each stage creates a written control point for specifications, timing and responsibilities.
1. Inquiry and recommendation
Share product interest, quantity and target market. Luvie responds by WhatsApp or email within 24 hours and requests the details needed for a suitable recommendation.
2. Sample and contract confirmation
Review physical samples and specifications. The sample fee is fully deductible from the formal bulk order. After approval, sign a Chinese-English contract confirming product, quantity and delivery time.
3. Production, inspection and shipment
Production follows the confirmed specification. Luvie provides a pre-shipment inspection report, and third-party inspection can be arranged. Shipment supports FOB or CIF, tracking and agreed customs-clearance documents.
Buyer checklist
- Inquiry includes market, product and quantity
- Sample and specification are approved
- Bilingual contract records commercial terms
- Inspection scope is agreed before shipment
- FOB/CIF route and documents are confirmed
Questions buyers ask
Does 24-hour response mean a final quotation?
It means Luvie responds and begins qualification; a final quotation requires sufficient product and order details.
When is the sample fee deducted?
It is fully deducted from the formal bulk order under the confirmed sample arrangement.
Can buyers appoint an inspector?
Yes. Third-party inspection can be arranged when scope and timing are agreed.
Match the product to your market before requesting a quote.
Send your country, application, preferred product, size and estimated quantity. Luvie will respond within 24 hours and organize the next product or sample discussion.
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